Privacy Policy

At ETERNABOND, your privacy and security are our top priorities. We are dedicated to providing trusted baby care products while protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you consent to the practices described below.

1. Information We Collect

To ensure a seamless shopping experience, we may collect:

  • Personal Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Processed securely by trusted third-party providers.
  • Order History: Details of your purchases for support and personalization.
  • Technical Data: Device type, browser information, and IP address for website optimization.
  • Activity Data: Browsing patterns to enhance product recommendations and site navigation.

2. How We Collect Data

We gather your information through:

  • Order and Registration Forms: When you make purchases or sign up for an account.
  • Cookies and Tracking Tools: To improve website functionality and personalize your experience.
  • Newsletter Subscriptions: For updates, promotions, and special offers.
  • Feedback Forms: To refine our products and services based on your suggestions.

3. How We Use Your Information

We use your data to:

  • Fulfill Orders: Process and deliver your purchases accurately and on time.
  • Personalize Shopping: Provide tailored product recommendations and promotions.
  • Customer Support: Address your inquiries and resolve issues.
  • Promote Products: Send exclusive offers, new arrivals, and updates (if subscribed).
  • Enhance Website Experience: Analyze user interactions to improve site performance.

4. Sharing Your Data

Your data may be shared with:

  • Delivery Services: To ship and track your orders.
  • Payment Gateways: (e.g., PayPal, Stripe) to securely process transactions.
  • Marketing Partners: To offer targeted advertisements and promotions.
  • Legal Authorities: When required for compliance or fraud prevention.

5. Data Protection

We employ rigorous security measures to protect your information:

  • SSL Encryption: To secure data transmissions.
  • Access Controls: Limiting sensitive data access to authorized personnel only.
  • Regular Audits: Conducting routine security reviews and updates.
  • PCI Compliance: Ensuring secure handling of payment data.

6. Data Retention

Your data will only be retained as long as necessary for:

  • Fulfilling orders, providing support, or complying with legal requirements.
  • You can request updates or deletion of your personal data at any time.

7. User Rights and Choices

You have the right to:

  • Access and Update Data: Modify your information via your account or by contacting us.
  • Opt-out of Marketing: Unsubscribe from promotional emails using the provided link.
  • Manage Cookies: Adjust cookie settings in your browser preferences.
  • Request Data Deletion: Request removal of your data, subject to legal obligations.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or website notifications.

Thank you for choosing ETERNABOND. We are committed to protecting your data while offering trusted and reliable baby care products.